Text messaging
Popular topics

Enrollment

Sometimes mobile carriers will block our text messages from reaching you. We send all texts from a number called a short code. Our short code is 25374.

Please contact your mobile carrier and ask them to remove the block on short code 25374 immediately. Afterward, please ask your local pharmacy to re-enroll you or download our mobile app and register for text messaging. You should then begin to receive texts.

Error messages

Reminders and prescription refills

In the refill reminder text for the medication, there will be two numbers you can text back in response to the message (the text will say something like: "Reply 1 to fill, 9 for no more reminders.”) If you respond to the text with the second number (e.g. “9”), and that will stop any additional refill reminders for that prescription.

Note that if you do later refill that prescription, the refill reminders will restart again the next time it is time to refill.

If you want to permanently stop text reminders for all medications and as well as any other types of text messages from the pharmacy, you can simply text back "Stop" in response to any text.

Message preferences

Unregister

Text messaging commands

You can send the below commands in response to any of our texts or to 25374.

Refill a prescription

<Rx number>

Just reply to any of our texts with the Rx number located on your prescription bottle and we'll refill your prescription. Example: 1234567 or 123456789012.

Unsubscribe

stop

Sending STOP in reply to any of our texts will unsubscribe you from the service.

Get the app

app

This will send you a link to our mobile web application so you can manage your prescriptions, set reminders to take them and manage preferences.

Get help

help

Sending HELP will link you to this website and supply our support phone number.

Manage your preferences

P

This will send you a link to our mobile preferences site, where you can change your settings and view your prescription list.

We support these carriers
  • ACS Wireless
  • Alltel
  • All West Communications US
  • Appalachian Wireless
  • AT&T
  • Bluegrass Cellular
  • Boost (iDen)
  • Boost Unlimited (CDMA)
  • Breakaway Wireless US
  • Cablevision
  • Carolina West
  • Cellcom
  • Cellular One of East Central
  • Cellular One of Montana (MTPCS)
  • Cellular One of NEPA
  • C-Spire
  • Centennial Wireless
  • Chariton Valley Cellular
  • Cellular
  • Chat Mobility US
  • Cincinnati Bell
  • CTC US
  • Cricket Communications
  • Duet Wireless
  • Element Wireless
  • Epic Touch US
  • Farmers Mutual Telephone Co US
  • GCi Communications
  • Golden State Cellular
  • Illinois Valley Cellular
  • Inmix Wireless
  • Inland Cellular
  • MetroPCS
  • Mobi PCS Wireless US
  • Mosaic Telecom US
  • Nex-Tech Wireless
  • Nextel
  • Northwest Missouri Cellular US
  • nTelos Wireless
  • Nucla-Naturita Telephone Co US
  • Panhandle Telecommunications US
  • Peoples Wireless US
  • Pioneer Cellular US
  • Plateau Mobile3
  • Revol Wireless US
  • Silver Star Wireless
  • Snake River PCS US
  • Sprint
  • Sprocket Wireless US
  • Strata Networks US
  • Syringa Wireless US
  • Thumb Cellular
  • T-Mobile
  • Union Wireless US
  • United Wireless
  • U.S. Cellular
  • Verizon Wireless
  • Virgin Mobile USA
  • Viaero Wireless
Some things you should know
Manage your preferences

Want to control what reminders you get and at what time? Create your account today to manage your preferences and take full advantage of a variety of features that help you save time and stay on top of your health.